Sales Policy
Effective Date: October 25, 2024
Welcome to Private Chef Services! This Sales Policy outlines the terms and conditions related to the purchase of products and services from our website, privatechefservicess.com. Please read this policy carefully before making any purchases. By placing an order, you agree to the terms of this Sales Policy.
1. Products and Services
We offer a variety of private chef services designed to meet your culinary needs. Our services include customized meals, event catering, and other related services. All product and service descriptions are provided on the website, and we strive to ensure they are accurate and up-to-date. However, we reserve the right to make changes to product and service details, availability, and pricing at any time without prior notice.
2. Pricing
All prices listed on our website are in U.S. dollars (USD) and are subject to applicable taxes. We strive to provide accurate pricing information, but errors may occur. In such cases, we reserve the right to cancel orders placed for products or services listed at an incorrect price. If a price error is discovered, we will notify you immediately and offer the option to cancel or confirm the order at the correct price.
3. Payment Methods
We accept the following payment methods:
- Credit Cards (Visa, MasterCard, American Express)
- PayPal
- Bank Transfers (subject to prior arrangement)
Payment must be made in full at the time of placing your order. All transactions are secure, and your payment information is encrypted to protect your privacy.
4. Order Confirmation
After placing an order, you will receive an email confirmation summarizing the details of your order. If you do not receive a confirmation email, please check your spam folder or contact us at privatechefservicess.info@gmail.com. Your order will be processed once payment has been confirmed.
5. Cancellations and Modifications
- Cancellations: You may cancel your order for services at least 48 hours before the scheduled service time. For cancellations made within 48 hours, a cancellation fee of 50% of the total order value will apply.
- Modifications: Modifications to orders can be made up to 24 hours before the scheduled service time. Requests for modifications after this period will be subject to availability and may incur additional charges.
6. Delivery of Services
Private chef services will be provided at the location and time specified in your order. We strive to deliver our services on time; however, delays may occur due to unforeseen circumstances. If any delays occur, we will notify you immediately and work to resolve the issue.
7. Refunds and Returns
We aim to provide high-quality services that meet your expectations. However, if you are unsatisfied with the service provided, please contact us within 24 hours of the service date. Refunds will be issued on a case-by-case basis, depending on the nature of the complaint. No refunds will be granted for services delivered as agreed.
8. Customer Responsibilities
You are responsible for providing accurate information related to the service, including delivery location, timing, and special requests. Failure to provide accurate details may result in service delays or cancellations. Additionally, you agree to provide a safe and suitable environment for our chefs to perform their services.
9. Changes to the Policy
We reserve the right to update or modify this Sales Policy at any time without prior notice. Any changes will be posted on this page, and the effective date will be updated accordingly.
10. Contact Information
If you have any questions regarding this Sales Policy or need assistance with your order, please contact us at:
- Email: privatechefservicess.info@gmail.com
- Phone: 307-621-0431
- Address: 4599 Thorn Street, Garden Grove, California, United States
Thank you for choosing Private Chef Services!